Thursday, June 22, 2017

EPB fiber grid gets high marks
Newport Utilities is about to offer fiber optic Internet, TV and phone to it's customers. Now we learn the Chattanooga municipal utility has earned top ratings among Consumer Reports readers in an industry where most major cable TV providers received poor grades. EPB Fiber, a fiber optic network offering gigabit-per-second internet speed, was a standout in an industry otherwise disliked by many of its users. The network earned high scores for overall satisfaction, reliability and equipment, and unlike most other Internet providers, received better than the lowest score for value. EPB spokesman John Pless said the favorable customer ratings for EPB underscores the value the municipal electric utility has tried to provide since it launched its video, phone and Internet service with fiber optic links in 2010 as a byproduct of the utility's smart grid technology. The fiber optic network has captured more than 90,000 customers to one or more of its services.


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